Terms & Conditions
- Services
Taylored Energy provides personal training, fitness programming and related services. Services may be delivered in various environments including outdoor locations. Sessions are tailored to the individual client based on information provided by the client.
Taylored Energy does not provide medical advice and is not a substitute for professional medical treatment.
- Payments
- All sessions must be paid in advance
- Payments are accepted via Square payment link or direct bank transfer
- You may split a payment with a buddy or co-host (events)
- Split payments are to be agreed upon before payment link is sent
- Cash payments are not accepted
- Payment must be received before sessions are confirmed
- Failure to complete payment may result in sessions being cancelled or suspended
- Bookings
- Sessions are scheduled in advance
- Weekly sessions must be booked and paid for by the agreed booking cut-off time
- Fitness Parties & Events will be billed a 50% deposit at booking time. Remaining balance to be paid 48 hours prior.
- Taylored Energy reserves the right to adjust scheduling where required, with reasonable notice
- Cancellations & Rescheduling
- A minimum of 48 hours’ notice is required to cancel or reschedule a session
- Sessions cancelled with sufficient notice may be credited to the following week
- Cancellations made within 48 hours or failure to attend a session may result in the session being forfeited
- Repeated late cancellations may result in changes to booking eligibility
- Missed Sessions & Rollovers
- Sessions are not refundable
- Approved rollover sessions must be used within the agreed timeframe
- Sessions cannot be carried over indefinitely unless agreed in writing
- Additional Sessions & Buddy’s
- Any sessions added outside the original booking period will be attached to the following weeks payment
- Additional sessions may be added to the following invoice unless otherwise agreed
- Buddy’s may join your session at an additional charge
- Additional buddy’s will be attached to the following weeks payment
- Holidays & Schedule Changes
- Clients must notify their trainer of any upcoming holidays or permanent schedule changes as early as possible. Taylored Energy will also provide notice of any planned trainer unavailability.
- Client Responsibilities
Clients agree to:
- Disclose all relevant medical conditions, injuries or limitations
- Inform their trainer of any changes to their health or injuries
- Follow instructions provided during sessions
- Train within their personal limits
Failure to disclose relevant information may increase the risk of injury.
- Assumption of Risk & Liability
- Participation in physical activity involves inherent risks. By engaging in personal training services, clients acknowledge and accept these risks.
- To the maximum extent permitted by law, Taylored Energy is not liable for injury, illness, loss or damage arising from participation in training sessions, except where caused by negligence.
- Discount for Active PT Clients
Active personal training clients of Taylored Energy are entitled to a 25% discount on eligible Taylored Energy events, subject to the following conditions:
- The discount applies only while the client has an active and current PT agreement
- The discount applies to Taylored Energy run events only
- The discount cannot be combined with other offers, promotions or early-bird pricing unless stated otherwise
- The discount is non-transferable and valid for the client only
- Taylored Energy reserves the right to modify or withdraw the discount with reasonable notice
Event participation remains subject to separate event-specific terms, waivers and capacity limits.
- Changes to Terms
Taylored Energy reserves the right to update these Terms & Conditions. Clients will be notified of material changes.
- Acceptance of Terms
By booking, paying for, or attending a session, clients confirm that they have read, understood and agreed to these Terms & Conditions.
Questions?
For price list & service breakdown or any additional questions before engaging in services please contact info@tayloredenergy.com